Returns and Refunds Policy

At Cooksvg, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Ensure the items are in their original, unused condition and securely pack them in the original packaging to prevent damage during transit.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing